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We won't be shipping Friday, June 5 due to inventory. Need your order soon? Place it before midnight Thursday, June 4 and it ships first thing Friday morning. Orders placed after that won't go out during the day.
Stocked Items Ship Same day if Order Placed by 2PM Central
This item ships from a separate warehouse and will arrive separately from the rest of your order. For custom, made-to-order items, there may be a minimum lead time associated with the order of the item.
SKU:EFP399
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The F-800 beaker (EFP399) is the replacement glass beaker for the Silverfox F-800 facial steamer family, sized for buyers stocking spare parts to keep their steamer in service.
The beaker is the glass water reservoir for the F-800 series of facial steamers. Beakers crack, develop hairline fractures, or get hard-water mineral scaling that resists descaling, and at that point the unit needs a fresh beaker rather than a whole new steamer. Keeping an EFP399 on the shelf prevents a single cracked reservoir from pulling the steamer out of service mid-shift.
Why stock the F-800 beaker (EFP399)?
Prevent downtime: a cracked or scaled beaker pulls the steamer out of service. A spare on the shelf gets the steamer running again the same day.
Affordable insurance: at around $17, the spare beaker is far cheaper than rebooking a day of facials around a non-working steamer.
Compatible across the F-800 family: works as a replacement for F-800 series facial steamers.
Specs and details
Part: F-800 Beaker (glass water reservoir)
SKU: EFP399
Compatibility: Silverfox F-800 family facial steamers
Function: replacement water reservoir
Source note: full dimensions, materials, and exact-model compatibility list are not detailed in the Shopify source. Confirm specific compatibility with your steamer model with The Spa Mart before ordering.
Frequently asked questions
When should I replace the beaker? Replace the beaker when you see any visible crack or hairline fracture in the glass, when the beaker develops scaling that cannot be removed with normal descaling routines, or when the beaker shows signs of stress at the seal area where the seal ring sits. A failed beaker can leak water onto the heating element and damage the rest of the steamer, so replacing at first sign of trouble is the cost-effective move.
Does the EFP399 work on the F-800B head-only model? The F-800 family parts list is shared between F-800, F-800B, and FM-601 for the seal ring. Beaker compatibility across the F-800B head-only and FM-601 is not explicitly listed in the Shopify source. Confirm with The Spa Mart before ordering if your unit is the F-800B head-only or an FM-601.
Should I stock multiple beakers? For a single-room operator, one spare on the shelf is generally enough. For a multi-room spa running multiple F-800 steamers daily, stocking one spare per active unit is a reasonable insurance policy at $17 each.
Why does hard water shorten beaker life? Hard-water minerals (calcium and magnesium) build up scale on the glass. Over time, scale can mask hairline cracks or create stress points where the glass eventually fails. Using distilled water in the tank slows this down significantly. If you use tap water, plan to replace the beaker more often than a distilled-water operator.
Shipping & Return Policy
thespamart ("we" and "us") is the operator of https://www.thespamart.com ("Website" ). By placing an order through this Website, you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
1. Ordering & General Terms
1.1. Placing Orders
You confirm that all order details are correct at checkout. If you need to make changes, please contact us immediately. We cannot guarantee edits after an order has been processed or shipped. Some items ship from our Texas warehouse, while others ship directly from the manufacturer, which may result in multiple deliveries.
1.2. Pricing & Payment
We make every attempt to hold listed prices, but we reserve the right to change prices due to vendor increases, tariffs, or other cost changes. The most current prices are reflected on our website. By ordering, you authorize The Spa Mart to charge your selected payment method for the full order amount, including shipping and taxes. For Net Terms, payment is due by the date on the invoice; late payments may result in holds or suspension.
1.3. Order Review & Cancellation by The Spa Mart
We reserve the right to cancel an order at any time due to product availability, pricing changes, vendor delays, or any other reason. If this occurs, we will notify you and issue a credit for the affected items.
1.4. Product Information & Liability
Product information is based on manufacturer data. It is your responsibility to confirm an item meets your intended use and complies with your state's regulations. The Spa Mart assumes no liability for any loss, damage, or expenses arising from the use or inability to use our products. Our responsibility is limited to the purchase price of the item.
2. Shipping & Delivery
2.1. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions, and destination. Some vendors may apply additional surcharges or freight charges, which will appear on your invoice. Payment for shipping is collected with the purchase.
2.2. Dispatch & Transit Times
•Dispatch Time: Orders are usually dispatched within 2-4 business days. Our warehouse operates Monday-Friday, excluding national holidays.
•Domestic Transit: Shipments are typically in transit for 2-7 days.
•International Transit: Orders shipped internationally are generally in transit for 7-30 days.
2.3. Delivery Terms
•Shipping Address: You agree to provide accurate shipping information. Any extra carrier fees due to an incorrect address will be billed to you. Address changes can be made any time before an order has been dispatched.
•P.O. Box & Military Addresses: We ship to P.O. boxes using postal services only and to military addresses using USPS.
•Out of Stock Items: If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they are back in stock.
•Tracking: Upon dispatch, you will receive a tracking link to follow your shipment's progress.
3. Returns & Cancellations
3.1. Return Policy & Timeframes
All returns require prior approval. Contact us before shipping anything back.
•Within 30 Days of Purchase: Return any approved product in new, resellable condition for a full refund.
•After 30 Days of Purchase: Approved returns in new, resellable condition are subject to a 20% restocking fee.
•After 45 Days of Purchase: Items will not be accepted for return.
3.2. Non-Returnable & Final Sale Items
Many items are final sale and non-returnable, including: copyrighted materials (books, CDs, DVDs), HAZMAT items, custom orders, linens, consumables, disinfectants, special orders, drop-shipped items, and equipment without a return authorization.
3.3. Return Guidelines
1.Inspect & Package: Ensure all items are unopened, in original packaging, with all parts and accessories. Package your return carefully to prevent damage.
2.Include Invoice: Include a copy of your invoice or picking ticket to expedite the process.
3.Shipping: Return shipping charges are your responsibility. For items over $75, use a trackable service; for items over $100, add signature confirmation and insurance. Unauthorized or non-compliant returns will be disposed of without credit.
Return Address: The Spa MartTM Attn: Returns Department 5496 N. State Hwy 6, BLD 1 STE 1, Woodway, TX 76712
3.4. Cancellations
We accept cancellations before an order has been dispatched. If an order has already shipped or begun processing, it is subject to our return policy, and restocking or return shipping fees may apply.
4. Refunds & Exchanges
4.1. Refunds
Please allow 14 days from the date we receive your return for your credit to be processed. Refunds will be issued to your original payment method or as store credit, per the return type.
4.2. Exchanges
Fill out the Exchange Form on the back of your packing slip and include it with your return, following all return guidelines.
5. Damaged, Missing, or Defective Items
5.1. Damaged or Short Shipments
Thoroughly inspect all shipments upon delivery. Note any visible carton damage on the freight bill. Report any damaged, short, or incorrect orders to us within 3 business days (72 hours). Include photos and your order number. Retain all original packaging for carrier inspection.
5.2. Defective Equipment
•Within 72 Hours: Report non-functioning equipment to Customer Service for immediate assistance.
•After 90 Days: For equipment that becomes defective after 90 days, you are responsible for shipping it back for warranty repair. Contact us for a Return Authorization (RA) number. The warranty period is based on the original order’s delivery date and is not extended for replacements.
6. Duties & Taxes
6.1. Sales Tax
You are responsible for sales tax unless you provide a valid resale or exemption certificate. If we don’t receive proper documentation, taxes will be added as required by law.
6.2. Import Duties & Taxes
For international shipments, you may be liable for import duties and taxes upon arrival. If you refuse to pay them, the goods will be returned to us at your expense, and you will receive a refund for the value of the goods, minus all shipping costs.
7. Customer Service
For all customer service inquiries, please email us at info@thespamart.com or call us at 1-877-281-1772.
Our 30-day return policy offers an assurance of customer satisfaction. If for any reason a purchased item does not meet expectations, customers have the flexibility to return it within 30 days of purchase for a full refund or exchange, subject to terms and conditions. This policy reflects our commitment to ensuring a positive customer experience by providing peace of mind and flexibility in the event of product dissatisfaction or unforeseen issues.
If you need assistance, please don't hesitate to contact us. Our dedicated customer support team is available to help address your queries, resolve any issues, or provide guidance whenever needed. We value your satisfaction and are committed to providing prompt, personalized assistance to ensure a positive customer experience.
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